Privacy Policy

Last Updated: April 29, 2024

1. Introduction

At Award-AI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Service").

2. Information We Collect

We collect several types of information from and about users of our Service, including:

  • Personal Data: Personal identifiers such as name, email address, business information, and payment information.
  • Usage Data: Information about how you use our Service, including your browsing actions, search queries, and other interactions.
  • Device Data: Information about your device, browser, IP address, and operating system.

3. How We Collect Information

We collect information:

  • Directly from you when you register, subscribe, or interact with our Service
  • Automatically as you navigate through our Service using cookies and similar technologies
  • From third-party service providers, such as payment processors and authentication services

4. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Send you award recommendations and notifications
  • Respond to your inquiries and provide customer support
  • Monitor and analyze usage patterns and trends
  • Protect against unauthorized access and legal liability

5. Disclosure of Your Information

We may disclose your personal information to:

  • Service providers who perform services on our behalf
  • Business partners with whom we jointly offer products or services
  • Law enforcement or other governmental officials, in response to a subpoena, court order, or similar legal process
  • Other parties in connection with a company transaction, such as a merger, sale of company assets, or bankruptcy

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

8. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16, we will delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@award-ai.com.